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Posted By USFN,
Wednesday, April 27, 2022
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By EmilyBartekoske, Esq.
SouthLaw,P.C. *
USFN
Member (IA, KS, MO, NE)
Most people, myself included, when
asked to think about integrating topics of diversity, equity, and inclusion
into our workplaces immediately go to a handful of areas: race, gender, physical
disability, sexuality, and sexual orientation. In fact, until I was presented
with the opportunity to write this article, I can say that I had never given
much thought to applying diversity, equity, and inclusion efforts in the
workplace to the way people think. That
realization came as a surprise, considering that I am a neurodivergent person.
So what does it mean to be
neurodivergent? Neurodivergent is an umbrella term first coined in the
1980’s that embraces the natural range of variation in human brain function and
processing. Essentially, neurodivergent
individuals think and process information differently than the average, or neurotypical,
person. People are neurodivergent if they have certain developmental,
intellectual, learning, or mental health disabilities. Examples of well-known
neurodiverse conditions include autism spectrum disorders, dyslexia, dyspraxia,
and attention deficit hyperactivity disorder (ADHD). Some other conditions that can sometimes
cause people to be neurodivergent are Tourette syndrome, post-traumatic stress
disorder, schizophrenia, and depression.
While the vast majority of people in
corporate America and in the legal profession are neurotypical, the percentages
of neurodivergent employees have been increasing. In fact, a 2016 study from
the Hazelden Betty Ford Clinic and American Bar Association found that 28% of
lawyers suffer from depression, 19% suffer from anxiety, and 12.5% have
ADHD. Additionally, experts typically
agree that the number of professionals who are neurodivergent is vastly
underreported, as many professionals choose not to disclose their conditions
due to fear of reprisal at work or fear of being seen as “weak” or “dumb.” Legally,
the conditions that cause neurodivergence are considered disabilities, and thus,
affected employees are protected under the Americans with Disabilities Act.
While there are obviously many
conditions that fall under the umbrella of neurodiversity, I want to focus
mostly on ADHD, as is it one of the most common conditions that we are likely
to see in our neurodiverse employees and coworkers. Furthermore, it’s one of
the conditions I am most familiar with, having been diagnosed with ADHD in
2014.
Let’s talk about what it means to be
a neurodivergent person with ADHD in the workplace. First, we must dismiss the
stereotype that all people with ADHD are hyper-active and disruptive. While
that is one way for ADHD to present in people, there is a second way that ADHD
can present which is best summed up as inattentiveness. This includes symptoms
such as struggling to pay attention, difficulties with organization,
forgetfulness, and being easily distracted. At the core of both presentations of
ADHD are difficulties with executive function.
Executive
function is a term used to describe a group of skills that enable humans to
plan, focus attention, remember, execute tasks, and multitask. While all of us
struggle with these skills sometimes, people with ADHD struggle with these
issues daily. When a neurotypical person is given a newly assigned
project at work, they typically will jump right in and get to work, moving
fairly easily toward the final product. When a person with ADHD is given a new
project, they will often feel paralyzed and unsure of where to begin. They
struggle to conceptualize how long things will take, what steps are involved,
what outcomes may happen, or how to even imagine what the final product will
look like. The overwhelming uncertainties can be debilitating and can
make it impossible to even start the task at hand. As a result, people
with ADHD can be branded as lazy, procrastinators, and even incompetent.
Many professionals with ADHD try to hide their struggles and appear
"normal" to avoid such labels, even though doing so creates internal
stress, anxiety, and fears of their struggles being discovered.
What
is important for both neurodivergent people and employers to understand is that
in many ways, people who are neurodivergent actually can be some of the most
valuable employees and assets a business can have. Studies have repeatedly
shown that as a group, neurodivergent people tend to be diligent, loyal, detail-oriented,
and creative problem solvers. The fact that they think differently than most
other employees allows them to identify issues that typically go unnoticed.
Some benefits that neurodivergent employees can bring to their careers are:
·
Attention to detail: Neurodiverse
people excel at zeroing in on details that often go overlooked by others. This
can mean finding additional information in documents that might otherwise be
missed, or noticing patterns in data that were previously unnoticed.
·
Focus: Struggles to focus and avoid
distractions are common for employees with ADHD. However, when someone with
ADHD is working with a project or subject matter that interests them, they have
the tendency to ‘hyperfocus.’ This can translate to them having a highly
focused attention on what they’re doing for a long period of time without being
distracted by other things happening around them.
·
Creativity: Studies consistently
show that neurodivergent people are more creative on average than neurotypical
people. When executive function is working at its best it is difficult to slow
down, let thoughts wander freely, and really think about the process. Since
neurodivergent people have lower executive function, they are more likely to
engage in creative problem-solving and thinking outside of the box.
·
Work well under pressure:
Neurodivergent people, especially those with ADHD, are used to completing tasks
at the last minute because their executive function often doesn’t allow them to
start a task until it absolutely has to be done. While this means that these
employees won’t often be handing in projects early, it also means that when
there is a crisis or a deadline that would make most people feel frantic,
neurodivergent people often are calm and collected in those moments and have
the ability to work quickly and efficiently.
With
each of these benefits, there of course are potential downfalls. To avoid
these, employers should be proactive about communicating with neurodivergent
employees and providing accommodations to help these employees succeed. While
there is no “one size fits all” when it comes to accommodations, implementing
and allowing some simple, common things could make a big difference in the
performance of neurodivergent employees. Some examples of accommodations
include:
·
Flexible working arrangements: Sometimes
an office setting is too distracting for neurodivergent people. Allowing
employees to work from home or in their optimal environment will allow them to
focus better on the work they are doing.
·
Sensory friendly environments: Many
neurodivergent people also are prone to sensory overload. Things like
background noise from HVAC systems or the brightness of fluorescent lighting
can be very distracting. To accommodate this, employers should try to ensure
workplaces are sensory friendly by using neutral colors, soft lighting, and ensuring
regular maintenance of mechanical systems in the office.
·
Allowing use of headphones to
minimize distractions.
·
Providing blocks of uninterrupted
work time: Neurodivergent employees often have trouble getting back on track
when they are interrupted in the middle of a task. Providing set times for work
with no interruptions from coworkers or phone calls allows employees to work
more efficiently.
·
Allow use of fidget devices: Using
things such as fidget spinners, stress balls, or similar tools allow
neurodivergent people to focus the hyperactive areas of their brains on the
device so that the rest of their focus can be on their work.
While
this list is far from exhaustive, it is a good place to start for employers who
want to create a work environment that is welcoming and inclusive of its
neurodivergent employees. In a society that is increasingly valuing diversity
and a workforce that is increasingly valuing individuality, right now is the
time for employers to be intentional about considering neurodiversity in their
business plans and recruitment efforts. @Copyright 2022 April e-Update
Tags:
#Diversity
#Equity
#Inclusion
#Neurodiversity
#USFN
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Posted By USFN,
Tuesday, February 15, 2022
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by Sally Garrison, Esq. The Mortgage Law Firm, PC* USFN Member (AZ, CA, HI, OK, OR, WA) Words, and their effective use, fascinate me. The right word choice can elevate an argument; twist a phrase into something funny or biting; and give your audience a taste of your internal life. Alternatively, the view that there is a “right way” to communicate can be used to enforce social bias. I was raised under the misapprehension that there is a right way of speaking: - “Ain’t” ain’t a word.
- I don’t know if you CAN go to the park, but you MAY go.
- You lie down for a nap; you lay down the blanket.
- Irregardless is not a word, regardless of its use and its inclusion in Webster’s Dictionary.[1]
As a child, I bridled under these arbitrary rules and wanted to lodge a complaint about how these rules were ruining my life. My parents understood what I was saying. Why require this elaborate verbal dance to be acceptable? In my parents’ defense, they were not alone in this pursuit. They were the first in a long line of “right speech” advocates. Eventually, I bought in. There is something exclusive about knowing “the rules,” like being invited to a VIP section. Viewed differently, these rules are gatekeepers. They create an elitist barrier biased toward a particular group of people and against most others. I became aware of this issue when I studied abroad in Ireland. My Irish roommates explained the impressions our various U.S. accents created to their Irish ears: New York was impatient, Boston was combative, and Southern drawl meant provincial. And mine? I had what they called a TV accent – no region, no character, but totally without baggage. My heart broke under the impression that my words made me boring, but acceptable. That is when I started to think about why language style is sometimes given more weight than language content. It is when you consider what styles are “acceptable,” and which are not, that uncomfortable truths start appearing. This gatekeeping is “linguicism” or “accentism” – discrimination based on one’s language or accent. People generally favor their own dialect, justifying the preference as “easier to understand.” This preference further reveals itself in the practice of code-switching – the choice to alter speech patterns to reflect the expectations of the audience. This starts at a young age - talking to your friends differently than adults. I have engaged in this practice countless times. For example, I lean into regional twang and provincial patterns to blend into a rural courtroom when I believe that being a “city lawyer” will not be an advantage. What is painfully obvious to me, however, is that my choices remain a luxury and at my option. My experience is that my vernacular is deemed professionally “acceptable.” I never worry that my dialect or written word will cost me a job or make my work performance more challenging. I never think that I need to change the way I speak at work to be viewed as acceptable and educated. This is not true for many speakers of the dozens of dialects spoken in the U.S. Many feel the burden to speak “correctly” to be taken seriously, and that means sacrificing their native dialect or living a double life, code-switching to protect both their professional and cultural identity. Many would classify my general vernacular as Standard American English (SAE). What makes SAE “standard?” And why are other dialects (like African-American Vernacular English, Louisiana Creole, Ozark, Gullah, Boston Urban, Bonac, Southern Appalachian to name a few) such a barrier in the professional world? Many impugn those beautiful dialects as “uneducated,” believing SAE to be the only option in education. But how could this view possibly be held as true? Must you change your vernacular to seek education? Of course not. However, the professors and publishers may demand it of you, whether written or spoken, to meet their imposed SAE-standards. Although viewed as “correct speech,” the SAE-centric impression of other dialects as inferior inherently considers the bundle of identity markers which built that dialect: socio-economic status, race, nationality, opportunity, and marginalization. Further, the irony of such SAE-centered thinking is astounding. British English (BrE), the standard from which SAE is derived, should set the standard for SAE spelling: theatre, colour, realise, aeroplane, paediatrican, traveller, wilful – the list of alternate spellings goes on and on.[2] To a BrE speaker, SAE looks to be a C+ speller, at best. Why the difference? Historically, many of our ancestors did not possess the resources to confirm BrE spellings and resorted to phonetic spelling. Immigration and the introduction of other languages changed our accents, which accelerated the changes in spelling. The SAE evolution produced an altered phonetic rubric, omission of “extra” vowels, and reordered letters. Yet, the SAE standard demands we follow its singular evolutionary path – produced in part by restricted access to educational resources – to be “educated.” Why does this matter? Because the SAE-centric view is another hurdle between our professions and inclusiveness. We should want a professional marketplace which encourages vibrant regional dialects; a work environment that sees the texture, interest, and history in regional or social speech patterns; and a culture that celebrates the people who inhabit those dialects. In such an environment, there is no need to force people into the TV-accent box. I do not advocate for anarchy. Many words and phrases are not business appropriate like profanity. I still believe in the power of words and language – I just don’t believe my dialect holds the only power. In fact, I am certain it does not; there are worlds of powerful words and phrases that I have yet to uncover. That is exciting, but I also feel cheated that our self-imposed standards have suppressed such linguistic wealth. Our professional world needs to embrace cultural diversity in language as well as other markers of identity. We will be richer for it. [1] Full disclosure: I still follow these rules, but I don’t impose them anymore. [2] For my lawyers, “judgment” is the SAE spelling. “Judgement” is the BrE spelling. So, before you correct an associate, you might reflect on this. Copyright @2022 USFN e-Update - February 2022
Tags:
#diversityandinclusion #language
age
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Posted By USFN,
Wednesday, July 21, 2021
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by Marcy Ford
Trott Law, P.C.
USFN Member (MI, MN)
Unconscious biases, also known as implicit biases, are the underlying attitudes
and stereotypes that people unconsciously attribute to another person or group
of people that affect how they understand and engage with a person or group. Unconscious
bias is different than structural or system racism, but it is just as damaging
in discriminating against a person or group. It may be even more damaging when
you consider that unconscious bias is hard to prove, difficult to measure, and
many people are unwilling to acknowledge that they have a bias.
Just like a lawyer (that may be a bias!), I need to deliver a waiver clause. I
am a white, middle-aged woman writing an article about a topic which is important
to me, but one where I am absolutely part of the problem. I have biases, some that
I acknowledge and am okay with, such as my bias in believing that Michigan Wolverine
fans are far superior to Ohio State Fans.
I have some biases that I acknowledge, and I am working on, and some
that I am not even aware of – at least until one of my children points out that
I have put my foot in it. While later in my life than I would wish, I have been
working for about two years with a small group to actively become aware of my
biases, take ownership of them, and then work to change those that impact my
work, my social network, my relationships, and all those that happen to be part
of all of those groups. It is a work in progress that I expect will never end
because these biases are ingrained, built over several generations, passed down
like grandma’s pierogi recipe, and rarely acknowledged or discussed.
While unconscious bias in your personal life may lead to a less interesting
existence, unconscious bias in the workplace robs worthy individuals of
opportunity, decreases the diversity and richness of the work environment, and may
result in decreased revenue where the marketplace demands not just equality,
but equity in the ranks and in leadership.
If, as a business owner, I do not acknowledge and eliminate my
unconscious bias there will be a direct impact on both hiring and retention. When
looking for outstanding candidates to become associate attorneys and/or future
partners and I look only to my former university, which is predominately white,
get recommendations from my friends, who are predominately white, and advertise
in a newspaper whose readership is mostly suburban, I have engaged in a form of
unconscious bias known as affinity bias.
I make the presumption that because a candidate has similar background and
experiences as me and knows people, I know that they will fit into the
organizational culture and do a great job. By my unconscious biases I have
eliminated other qualified candidates from even applying for this position -
others that would add diversity, bring different ideas and experiences to the
table, and be perhaps even better prepared for the difficult work we do. The seemingly innocent decisions that were
made on where to find candidates eliminated almost any opportunity to draw a
diverse candidate pool, let alone hire someone who looks and thinks different
than I do. Likewise, when looking at retention of a diverse workforce we must
consider what factors we are utilizing for promotion and leadership
opportunity. Are employees being mentored by individuals who value the skills
and experience that the diverse employee/attorney brings to the firm? Have we
allowed employees the ability to structure their schedule such that they can
participate in special projects, social engagement opportunities, and
networking? For example, parents, especially single parents, may not be able to
participate in early morning or evening activities. If we schedule the majority
of activities that foster leadership development during those times, we will
have limited the growth and contribution of those employees and likely find
that they will quickly be looking for another employer who will better foster
their individual development.
There are many common conscious and unconscious biases in the workplace. Ageism,
racism, gender bias, beauty bias, and name bias, are a few unconscious biases
to be aware of and actively work to correct. In an interview, it would be
prohibited for the interviewer to eliminate a prospect because the applicant is
black or brown. But frequently a first or last name on a resume can at least
suggest that the candidate is of a specific racial or ethnic group. Is that
person less likely to even be granted an interview, thus eliminating
opportunities for career advancement, economic security, and family stability? The answer is yes. Some studies suggest that
white names received 50% more callbacks for interviews than African American
names and that Asian names were around 30% less likely to get a callback.
Eliminating unconscious bias takes work. The first step is to acknowledge that
we all have these biases. Step two is to
accept that the biases have a mostly negative impact on the person or group
that is being assigned the stigma associated with the bias and therefore it is
important to eliminate the unconscious biases.
Step three is to begin working towards the elimination of the bias. They
cannot and should not be ignored. In the
workplace examples above, the employer could activity solicit resumes from
diverse colleges and universities, such as a historically black colleges and
university, and not rely on referrals from personal relationships with people
of similar characteristics.
Additionally, to eliminate name and personal identity bias applicant
applications could be scrubbed of personal information through a numbering
system or a third-party unbiased person.
Recognizing and eliminating implicit bias in the workplace is work, but it is necessary
work. To learn about some of your own
biases I encourage you to take the Harvard Implicit Association Test (IAT) at
implicit.harvard.edu. It is possible you
won’t like the outcome, but if we, both individually and as a society, do not
recognize the damage of implicit bias and start with ourselves, we will never
effectuate lasting change.
Copyright
© 2021 USFN. All rights reserved.
Summer 2021 USFN Report
Tags:
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Posted By USFN,
Monday, October 21, 2019
Updated: Tuesday, October 15, 2019
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Introduction by
Sally Garrison, Esq.
The Mortgage Law Firm, PLLC
USFN Member (AZ, CA, HI, OK, OR, WA)
Interview by
Jorge Rios-Jimenez
BDF Law Group
USFN Member (TX, GA, CO, CA, NV and AZ)
Diversity and inclusion are the watchwords of modern business. In addition to being equitable and just, there are compelling business reasons for promoting diversity and inclusion. In a rapidly changing and increasingly challenging environment, businesses must be adaptable. A diverse and inclusive workforce reduces turnover, provides stability, and fosters innovative problem solving through different perspectives to see opportunities and pitfalls that could otherwise be overlooked. USFN has established a new Diversity and Inclusion Committee dedicated to providing education and programming on this critical, and often misunderstood, area.
The first program sponsored by this committee was featured at the USFNdustry Forum in Nashville, Tennessee in June. Jessica Pettitt, M.Ed., CSP, author, comedian, and nationally recognized speaker, spoke to the attendees about being “Good Enough Now,” pushing everyone to start having the difficult conversations. In taking those risks, leaders establish a corporate mindset of learning and the habit of building diversity and inclusion over time. She challenges business leaders to take an honest inventory and move from abstract aspirations to action-based leadership. Jessica made her case in her signature voice: insight wrapped in humor. The audience was inspired, energized, and ready to start the conversation.
For those who were not able to be there, Diversity and Inclusion Committee member Jorge Rios-Jimenez interviewed Jessica to give our readers a sample of what we learned at the Forum.
How do you effectively gain buy-in from participants/employers to educate them on building welcoming and productive teams?
You can't. This is a hard answer to give and it is a typical question I get asked. I, nor you, nor anybody can make anyone do anything. You just have to work with those that are interested, even if that means doing this important work all alone as you can. These small gestures set an example for others that this work matters and is your best recruitment tool. There is a TON of research about increasing profits, talent retention, diverse recruitment, and the like and the positive effects (and affects) of diversity work that builds welcoming and productive teams and none of this is motivation for everyone to buy in. More research isn't the answer. Trying to try to set an example for work matters is all that is left to be effective. Along the way, others will feel more welcomed and become more productive.
Diversity and inclusion has been a hot topic for some time, but as of recently there seems to be more traction in expanding our awareness. Inevitably, some organizations have tried to work on this but have missed the mark. What would you recommend as something to avoid in starting these efforts?
I would avoid several things. First - a lot of organizations create metrics, like "increase diversity by 10%," without knowing what the current diversity is or even the organization's definition of diversity. There also isn't a functional timeline associated with this goal so it can never fail, nor can it ever be done. Second - trying to do diversity and inclusion work without any form of measurements. Painting a mural and having a "mandatory fun" potluck won’t solve problems without a measured plan to note current status, progress, as well as a process to respond to issues gathered. Organizations often ask for input and then do nothing with it. This feels even worse than never being asked in the first place. Third - don't set someone or a small group of interested people up to fail. Organizations often respond to the need for Diversity, Equity, and Inclusion (DEI) work by creating a committee or an affinity group, or maybe even hiring a staff position and then give these tapped resources the responsibility to do DEI work with no resources, budgets, or institutionalized support. The organization leaders can check a box and it looks like these folks just aren't successful. Lastly - thinking that Diversity, Equity, and Inclusion work has a finish line. This work is never done. It can't be boiled down into a worksheet and is about a holistic cultural shift.
In your experience, what is the biggest challenge in implementing diversity and inclusion in an organization?
The biggest challenge is all players recognizing that a problem doesn't have to be experience for it to matter to someone else. We all have VERY different lived experiences and we must accept these differences without getting defensive and accept them as truth and do something about them until we find ourselves advocating for others before we are even told of a concern.
What would you say has been your greatest accomplishment in guiding others to stand up and take action?
Laughter is the best community builder as well as an equalizer so that we can work together with one another, heal wounds, decrease ignorance, and increase the connections with one another both in and outside of the office.
What are common misunderstandings people have with regards to diversity and inclusion?
That the work needs to be done by someone else. This work must be a part of every person's life in as many ways as possible from all of our privileged and marginalized identities and experiences. There will always be more elements to learn about ourselves and that is our responsibility and not that of those targeted, excluded, or feeling left out.
What advice do you offer to avoid unconscious bias?
There is no way to avoid unconscious bias. We can only work to become more conscious of our unconscious positive and negative bias.
Copyright © 2019 USFN. All rights reserved.
Fall USFN Report
Tags:
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