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A Summary of USFN Briefing on Diversity, Equity, and Inclusion: DEI Is Still Good For Business

Posted By USFN, Wednesday, January 3, 2024

By Kim Pogue Jenkins, Esq.

Baer & Timberlake,P.C.*

USFN Member (OK)

 

USFN’s most recent Diversity, Equity, and Inclusion Briefing Series on December 12, 2023, focused on The DEI Outlook for 2024 and Forward: How to Navigate the Changing Climates. The three panelists presenting were Greg Campbell, a partner at Aldridge Pite, LLP, who spoke about the current state of DEI; Emily Bartekoske, a Senior Partner at SouthLaw, P.C., who addressed lesser-known DEI categories; and Marisa Myers Cohen, shareholder at McCabe, Weisberg & Conway, LLC, who presented DEI recruiting tips and tricks. All in all, while there have been some recent setbacks to corporate DEI initiatives, it is still a priority for employees and employers. Here’s a brief recap of what our panelists shared during the Briefing.

 

Current State of DEI

 

Greg Campbell began by acknowledging slowing DEI momentum over the past year, in contrast to the 2020 surge of companies implementing DEI policies and departments. One reason for the 2020 wave was the death of George Floyd and the attention it brought to DEI. Another reason was pandemic legislation, like the CARES Act, which made money available to fund DEI programs. From July 2020 to July 2021, job postings with DEI in the title jumped 92%.

 

However, since last July, DEI job postings dropped by 38%. What could account for the shift? Financial factors, such as the end of the CARES Act, recession, slower growth, and higher interest rates. The bottom line remains a major consideration for businesses, along with attracting the best talent, fostering innovation, and employee retention. Legal pressure is another factor. The Supreme Court ruling in Students for Fair Admissions v. Harvard held that the policies at Harvard and the University of North Carolina violated the Equal Protection Clause by considering race in admissions. While this ruling only affected universities, many businesses and law firms believed that they might be targeted next, and they were correct. American Alliance of Equal Rights sent threatening letters to seven top law firms demanding that they halt their diversity fellowship programs, saying they exclude qualified white and Asian students. Additionally, at least five state Attorneys General have sent letters to the top 100 law firms in the country demanding a reevaluation of DEI policies. Many companies have started ditching their DEI programs to avoid potential legal trouble or are laying off their DEI-focused positions in these challenging economic times.

 

Companies who rescind their DEI programs may lose talent, as employees question if the company ever really intended to be inclusive or if they just wanted to appear that way when it was socially beneficial.

 

Campbell then switched gears to address why some are hesitant to speak out about DEI issues. Reasons include a fear of doing or saying the wrong thing or a fear of negative repercussions from co-workers. He also addressed “reverse belonging,” when a person does not feel like they can join a group or event if they are not in an underrepresented category. He stressed that anyone who is an ally is welcome in USFN DEI events and programs, and he urged those interested in DEI to continue to engage and learn, read articles in USFN publications, and attend webinars like this one.

 

Lesser-known DEI Categories

 

Emily Bartekoske began this presentation by acknowledging the widespread action on categories like sex, sexual orientation, gender identity, race, ethnicity, or religion before noting that DEI is also applicable to lesser-known categories. These can include cognitive diversity, age, education, language, physical ability, class diversity, invisible disabilities, geographical location, socioeconomic status, and family status.

 

The first focus was on age. We typically think about discrimination against older workers but we also need to avoid making hurtful generalizations about younger generations. We often look at this issue through a defensive lens, to avoid a lawsuit, but this presentation encouraged us to instead use a lens of inclusion. We can and should actively celebrate and encourage the unique skill sets that differing age groups bring.

 

How can firms and servicers implement this suggestion and create a welcoming and inclusive environment for all employees? First, by updating company policies and by providing anti-bias training that doesn’t promote stereotypes. They can also encourage multigenerational collaboration on projects, and mentoring programs which go in both directions: older workers mentoring younger workers, and vice versa.

 

Physical ability was also addressed. Again, firms should look through the lens of inclusivity. Ask employees if they are facing any challenges in this area at work. Consider that many physical challenges are not visible. A person may have trouble lifting or standing. They may suffer from chronic pain or an autoimmune disorder. Think about these challenges when planning events. A golf outing as a reward is fun for some, but it can also exclude some members from participating. Businesses can also offer nontraditional accommodation, like extended breaks or flexible schedules.

 

Cognitive Diversity is defined as the variety of ways in which people think, process information, problem-solve, and make decisions. Neurodiversity includes ADHD, autism spectrum disorder, or dyslexia. Fifteen to twenty percent of people are neurodivergent. Businesses want to make employees feel welcome and included, and to maximize their learning and productivity. To accomplish this, they must identify the learning styles of employees and accommodate them in training and communication. They should also review their hiring process to remove unnecessary steps that can cause stress for many. Consider providing interview questions ahead of time to reduce anxiety and allow for better preparation. Providing nontraditional accommodations like quiet workspaces, headphones, or low-sensory areas where an overwhelmed person can go to self-regulate, can greatly benefit neurodivergent employees. Finally, check in regularly to make sure employees are not headed toward burnout. Acceptance of diversity should be promoted from the top down to eliminate stigma.

 

 

DEI Recruiting Tips and Tricks

 

Companies that maintain a sustained commitment to DEI will reap the rewards and intangible benefits by attracting high-quality job seekers. Businesses should collect employee data and then compare the statistics to those demographics in your state or county to know how they are doing on DEI.

 

Companies should make sure that they are looking both at the current employees and those who will be hired. Job descriptions should be free from targeting certain ages and free from exclusionary language. Recognize bias in the hiring process and advertising of jobs.

Ask yourself and your team questions such as does this position really need a college degree or a lot of work experience?

 

Make sure interviewers are not asking improper questions about age, national origin, sexual orientation, or family status. If possible, have a diverse team of interviewers, ideally including other employees and not just management or top-level executives. Using an interview script can help to eliminate both implicit and affinity bias. Implicit bias is a negative attitude, of which one is not consciously aware, against a specific social group. Affinity bias is the tendency to act favorably toward people who have grown up in a similar manner as the interviewer. Avoid questions like “Do you golf?” While this question might create a connection between the interviewer and interviewee, it may also have the reverse effect due to affinity bias.

 

In summary, businesses should capture the appropriate data, look at it through the various lenses, and remember that a commitment to DEI will help them both hire and retain talent, and provide an inclusive and welcoming workspace.

 

Save the Date: NEW USFNgage Series

The Four Pillars of Diversity, Equity, and Inclusion

Tuesday, Feb. 13, 1-2:30 pm CT

In these brand-new virtual webinar programs, USFNgage sessions will be set up as a Zoom meeting format where speakers will engage directly with participants face-to-face. Participants should come prepared to enable their video, unmute themselves, and to engage with our speakers and fellow participants through group conversations and smaller breakout discussions. Registration for this event will open soon.

 

 

Copyright © USFN 2024

USFNews - January, 10, 2024

* Denotes firm is a 2023 Award of Excellence recipient

Tags:  #diversityandinclusion 

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Earning A Seat at the Table and Making Room for Others

Posted By USFN, Thursday, January 27, 2022

By Eva Massimino, Esq.

Bendett & McHugh, P.C.

USFN Member (CT, ME, MA, NH, RI, VT)

 

The Table --not just any table, the table. It’s the place from which all important decisions seem to flow. Where policy and strategy discussions are held. Where “important people” decide “important things.” The decisions made at the table impact the lives and careers of many who are not involved in the conversations leading up to them. Too often, these decisions are made without providing a voice to entire groups of people. The table becomes an echo chamber of ideas and fails to consider the diverse needs of the people it impacts. So, how do we ensure diverse voices are heard? How do we get a seat at the table? And once there, how do we use our seats to serve more than just our own interests?

 

Historically, the tables where decisions are made have been treated as exclusive clubs with all the seats occupied by like-minded people from similar backgrounds. It is certainly intimidating to encounter a group of leaders and come to the realization that none of them look like you, none of them come from where you came from, and you cannot connect with them from a perspective of a shared experience. We may have much to offer, but self-doubt will sneak up on even the most confident person in the face of a group of decision makers who do not reflect them. In reality, we all thrive when there are people of all ages, genders, races, ethnicities, and socioeconomic backgrounds contributing to the decision-making process. This realization is spreading, and the value of diversity at the table is becoming clearer. However, the effort cannot be unilateral. It takes work from both those who wish to gain a seat at the table and those who need to make room for others to join.

 

It goes without saying that a seat must be earned. To occupy a position of influence, we absolutely must be willing to put in the work to learn the skills valued by our industry. We also must be willing to continue to learn from people of all experience levels around us. But hard work alone doesn’t guarantee that our voices will be heard, our opinions valued, and our hard-earned expertise requested. Diversity of opinions requires a representative diversity of people seated at the table. Breaking into a group of decision makers in our industry requires some showmanship—especially if we are trying to present a new idea or perspective. The initial reaction to change may be doubt, fear, and skepticism. If we want our voices to be heard, we should also be trustworthy and confident in our skills and expertise.

 

With a backdrop of expertise, we simply cannot be afraid to make our opinions known. Our perspectives and contributions may have significant value, and our participation can be a catalyst for an innovative solution. Valuable contribution alone should earn us a seat at the table. In our industry, knowing how to deliver a message is just as important as the message. We need to be able to communicate clearly and persuasively to convince others to not only take a moment to listen to our new perspectives, but also to trust that our ideas are worth trying. With confidence in our message, our expertise, and the value of our contribution, perhaps it is time to simply pull up a seat without an invitation. It may mean approaching the problem from a different angle, presenting our ideas in a different way, or it may just require leading by example and starting a new table. There may not be room for everyone at the table, but there is most definitely room for all perspectives, and we should feel confident that our ideals are represented.

 

With a seat at the table secured, what’s next? With “power” comes responsibility. Once we have earned a seat at the table with diverse and innovative ideas and perspectives, the drive to make a positive impact should not sputter when we finally acquire some influence. Most importantly, we must be willing to shatter the echo chamber and work to make room at the table for others who can help round out the conversation. Skill and influence are empty without the willingness to mentor newcomers and nurture innovation and diversity. Transparency surrounding our journey and our own hurdles can go a long way in encouraging others to bring their ideas to the table sparking progress, inclusivity, and the satisfaction of knowing we are each making an impact.

 

Diversity at the table is not just an initiative, it’s a resource that has not been fully tapped. There are countless voices that have not been given the platform to be heard, and they can make a major impact. If you are seated at the table, scoot over and make some room. If you haven’t been offered a seat yet, pull up a chair. Let’s talk.

 

Copyright @2022

USFN Report - Winter 2022

Tags:  #diversityandinclusion  ability  diversity  mentoring 

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Changing the Narrative in Our Minds with Inclusive Language

Posted By USFN, Friday, October 15, 2021



by Maggie Garden

Bendett & McHugh, P.C.

USFN Member (CT, MA, ME, NH, RI, VT)

 

by Sally Garrison, Esq.

The Mortgage Law Firm

USFN Member (AZ, CA, HI, OK, OR, WA)

Language is a powerful thing. It describes the world around us; defines expectations; and becomes the narrative in our minds. Yet, it has limits and unanticipated consequences. As Alan Watts said, “The menu is not the meal.” So, if the purpose of language is communicating accurately – maybe even beautifully – then as awareness and understanding evolve, so too must language.

First, the problem: The words we choose create expectations, boundaries, and implications. The problem arrives when those expectations, boundaries, and implications result in excluding groups from fully engaging. The exclusionary results act as gatekeepers for opportunities and growth, maintaining the accustomed status quo. Those results may be intentional, but often they are not. Intentional gatekeeping can only be addressed with education, argument, and policy. Unintentional gatekeeping can be harder to address because it is undetected and unconsidered.

So, what is the impact of unintentional exclusionary language?  Global management consulting firm McKinsey & Co. has published compelling findings from the McKinsey Global Survey on inclusion in the workplace (https://www.mckinsey.com/business-functions/organization/our-insights/understanding-organizational-barriers-to-a-more-inclusive-workplace). The study evaluated the respondents’ feelings of authenticity, belonging, and comfort. The data was collected before the COVID-19 pandemic, but was published in June 2020. The findings suggest that many of the respondents consider inclusiveness in career decisions. However, approximately half of the respondents do not feel included.

Some notable statistics include that while 70% of the senior leadership respondents feel included, no other group scores as high: vice presidents and more junior roles scored 44%; women and ethnic/racial minorities were at 50%; and non-minority respondents scored 55%. Thirty-nine percent of the respondents turned down jobs or decided not to pursue an opportunity due to a perceived lack of inclusion associated with that opportunity. However, when grouped by demographic the numbers shift: 50% of LGBTQ+ respondents have decided not to pursue an opportunity due to the perceived lack of inclusion; 44% of women; and 45% of ethnic/racial minorities.

Business language has taken a beating with phrases like “synergy,” “thinking outside the box,” “leverage,” “taking it offline,” and the like. Even so, business language has met inclusionary challenges before: changing “chairman” to “chair” or “chairperson;” forms were edited to change the salutation from “Mr.” to Mr./Mrs./Ms.; and “John Doe” was changed to “John or Jane Doe.” Those changes were an indication of progress, but we have passed those landmarks and language has fallen behind again.

For example, Mr./Mrs./Ms. may not be accurate. Mx. is now available as a gender-neutral honorific. Further, John and Jane Doe are not the only options; perhaps, Occupant(s) is more inclusive and apt. The point is not to make the changes and be done with the effort. The point is to continually evaluate how you are addressing people and ideas to ensure you are being intentionally inclusive and eliminating false barriers.

How can we adapt? First, perfection is not the goal, progress is and it is ongoing. Don’t let fear or discomfort with new language be an impediment. Change is hard for many. It can foster resentment and discomfort. So, as with all things, with practice comes confidence and comfort. Next, evaluate your “go to” phrases and look for the casually exclusionary. It can be as small as referring to your team as “guys,” or assuming the CEO you are referencing is a man. Start to work towards eliminating those sneaky gatekeepers. Enlist a trusted colleague or friend to help you; it is amazing what others identify that you miss. Educate yourself. You can be more intentional when you know what the issues and hurdles are.

Copyright © 2021 USFN. All rights reserved.

 

Fall 2021 USFN Report

 

Tags:  #diversityandinclusion  sex 

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